Self referrals and Local services

Cruse Bereavement Care

Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone suffering bereavement caused by death to understand their grief and cope with their loss.

Telephone: 0121 687 8011

Facebook: CruseBirmingham

Twitter: @CruseBirmingham

Website: www.crusebirmingham.co.uk

Email: enquiries@crusebirmingham.co.uk

Macmillan Volunteering

There are so many ways to get involved, from cheering on a marathon runner to volunteering in our offices. Whether it’s minutes or months, hours or days, the time you give really does matter.

Website: Macmillan Volunteering

Macmillan CAB Service

The Macmillan Benefits Service at Birmingham Citizens Advice offers a free, confidential benefits advice service to people living with cancer across Birmingham and their carers and relatives.

Telephone: 0121 683 5601

Address: Birmingham Citizens Advice,
Ground Floor, Gazette Buildings,
168 Corporation Street, Birmingham B4 6TF

Email:  macmillan@bcabs.org.uk

Website: www.macmillan.org.uk

Macmillan Relate

Macmillan Cancer Support is working with Relate Birmingham to offer free counselling sessions to people with cancer, their family or carers. Whether you’ve just been diagnosed or you finished treatment some time ago, we can help.

Birmingham & Solihull volunteering service

Macmillan Counselling Service

Macmillan Benefits Service

Macmillan Referral Form

Adult Social Services

You can contact adult social care services and support online:

Website: Adult Social Services

Email: acap@birmingham.gov.uk

Emergency telephone: 0121 303 1234

Birmingham Carer Hub

Forward Carers is a West Midlands based carer support service, here to make a real difference to the lives of people caring for an elderly frail, sick or disabled family member. Our aim is simple – to improve the physical and mental wellbeing of carers, young and old, including parent carers, so that families stay healthier and happier together, for longer.

Telephone: 0333 006 9711

Email: info@birminghamcarershub.org.uk

Website: Birmingham Carer Hub

Selly Oak Live at Home Scheme

This scheme enables older people to stay living independently in their own homes for as long as possible, with the best possible quality of life.

Website: Selly Oak Live at Home

Handyperson Services

More than 70 local Age UKs operate handyperson services across much of the country. These services offer older people extra help with small practical jobs to make their lives easier and safer around the home.

Telephone: 0800 055 6112

Website: Handyperson Services (Age UK)

Befriending Service

At Age UK, one of the ways we try to combat loneliness in later life is through our befriending services. We offer 2 different types, Call in Time telephone and face to face befriending.

Telephone: 0800 434 6105

Website: Age UK/Befriending

Carer Information Pack

LHMC Carer Leaflet

The Salus Sanctuary

We provide support and education to people affected by Chronic Fatigue Syndrome/Myalgic Encephalomyelitis (CFS/ME) and other fatigue related conditions. We extend our support to families, friends, carers and education to health professionals giving a simple fast referral pathway. At Salus we are passionate about changing lives, bringing people together and making a positive impact on our communities.

Address:  26A Lichfield Road, Sutton Coldfield, B74 2NJ

Phone: 0121 355 6858 / 07809 246 674

Email:info@salus.org.uk

Website: https://www.salus.org.uk/

CFS Self_Referral_Form to Salus

If you have a dental related problem, then you will need to see your Dentist and not the GP. You can find your nearest dentist via the link https://www.nhs.uk/service-search/find-a-dentist.

For advice on pain, swelling or urgent care please contact NHS 111

Change Grow Live

Change Grow Live is a free and confidential drug and alcohol service for adults and affected others in Birmingham. They offer treatment and recovery services to support anyone experiencing difficulties with drugs and/or alcohol in a range of local community settings across Birmingham. Our teams are based across the city and include doctors, recovery coordinators, nurses, recovery champions, peer mentors and volunteers.

Website: Change Grow Live

We are no longer able to provide ear syringing at the surgery. However, you are able to arrange ear wax removal services via local pharmacies and high street providers.

First Contact Physiotherapist

Patients can book appointments with our first contact physiotherapist themselves directly by using the online triage system.. We really encourage our patients to see our physiotherapist first for the conditions below, as they are experts in these problems. Our physiotherapist is trained in assessing, diagnosing and treating the following conditions.

i. All soft tissue injuries, sprains, strains or sports injuries

ii. Arthritis – any joint

iii. Possible problems with muscles, ligaments, tendons or bone, eg tennis elbow, carpal tunnel syndrome, ankle sprains

iv. Spinal pain including lower back pain, mid-back pain and neck pain

v. Spinal-related pain in arms or legs, including nerve symptoms, eg pins and needles or numbness

vi. Changes to walking

vii. Post-orthopaedic surgery

Our physiotherapist can also refer you on to specialist services if needed.

High Blood Pressure (Hypertension)

If you have been advised to do your home blood pressure readings, then please download the template and complete https://bihsoc.org/wp-content/uploads/2017/09/Protocol.pdf

Disclaimer: We try to keep our content fresh and updated but we have no control over third parties and they may change their detail. If any information is incorrect or out of date then please contact us and let us know.

Be Active

The Active Wellbeing Society provides a programme of free activities for all ages and abilities in local parks and outdoor spaces and within communities across Birmingham. We work with some of the most deprived communities in Birmingham and beyond to improve people’s health and wellbeing through physical and social activity, empowering citizens to live more active, happier and healthier lives.

Telephone: 0121 728 7030

Email: info@theaws.org

Address: Studio 309, The Custard Factory, Gibb Street, Digbeth, Birmingham, B9 4AA

Website: Be Active

Birmingham Healthy Minds

Birmingham Healthy Minds is an NHS primary care psychological therapies service that works closely with Birmingham GPs. BHM offers advice, information and brief psychological talking therapies for people aged 16 and over, who are often feeling anxious, low in mood or depressed.

Telephone: 0121 301 2525

Website: Birmingham Healthy Minds

Birmingham Mind – Wellbeing Service

Our Wellbeing service offers a range of information and access to community services that support emotional wellbeing.

We offer a range of workshops, groups and courses that you can sign up for and we are also able to provide information on other services in the community that might be helpful to you.

We offer workshops in…

• Mindfulness
• Coping with Aniexty & Depression
• Relaxation
• Improving Self Esteem

Website: Birmingham Mind

Health Exchange

Welcome to Health Exchange. Health Exchange was formed in Birmingham in 2006 with the aim of creating a dialogue with the community about health and wellbeing.

Our guiding belief was, and remains, that everyone should and could be empowered to take positive control of their own health and wellbeing.

Telephone: 0121 663 0007

Website: Health Exchange

Birmingham Nail Care

Keeping your nails trimmed is an important part of keeping your feet comfortable and yourself fit and healthy – comfortable feet will help you to

• Take the exercise you need
• Get around the house and reduce the risk of falling
• Keep an active social life with friends and family and avoid isolation

Telephone: 0121 466 7600

Birmingham Podiatry Service

The podiatry service provides assessment, diagnosis, advice, treatment and referral for a wide range of foot conditions. This is provided in health centres, community hospitals and the homes of housebound patients.

Website: https://www.bhamcommunity.nhs.uk/patients-public/adults/podiatry/

Birmingham Healthy Minds

Birmingham Healthy Minds is an NHS primary care psychological therapy service that works closely with Birmingham GPs. BHM offers advice, information and brief psychological talking therapies for people aged 16 and over, who are often feeling anxious, low in mood or depressed.

Telephone: 0121 301 2525

Website: Birmingham Healthy Minds

Self Referral v1 (bsmhft.nhs.uk)

MIND Birmingham

Birmingham Mind is the largest independent mental health charity providing services in and beyond the City of Birmingham’s boundaries.

Telephone: 0121 608 8001

Website: birminghammind.org

Birmingham Mind – Wellbeing Service

Our Wellbeing service offers a range of information and access to community services that support emotional wellbeing.

We offer a range of workshops, groups and courses that you can sign up for and we are also able to provide information on other services in the community that might be helpful to you.

We offer workshops in…

• Mindfulness
• Coping with Aniexty & Depression
• Relaxation
• Improving Self Esteem

Website: Birmingham Mind

Telephone :0121 262 3555

The Veterans’ Mental Health Transition, Intervention and Liaison (TIL) Service

Formerly known as London Veterans’ Service (LVS)) is a free NHS mental health service for all ex-serving members of the UK Armed Forces and service personnel who are making the transition to civilian life including reservists. We work with any veterans’ and those transitioning from military to civilian who live in London, Greater London, East and West Sussex, Surrey, Kent and Medway or are registered with a GP in these areas.

We work with veterans’ with any mental health difficulties. If you are a veteran, you can refer yourself to our service. Please download our leaflet and contact us to discuss your referral. We also accept referrals from any professional or agency working with a veteran.

Opening hours: Monday to Friday, 9am – 5pm.

Counselling for victims of sexual abuse – RSVP (Rape & Sexual Violence Project)

We support and inspire people of any gender affected by sexual violence and abuse to make positive meaningful changes and live a future with hope and confidence.

Our coffee mornings give you an opportunity to meet people and learn useful coping strategies over a cup of coffee, in a friendly and safe environment. Make new friends and learn positive ways to cope with issues you might face, such as depression, loneliness, or low selfesteem. We meet once a month on a Thursday morning.

Telephone: 0121 643 4136

Website: RSVP

RSVP (Rape & Sexual Violence Project)

Forward Thinking Birmingham

For the first time 0-25 year olds experiencing mental health problems will be seen by the same service, Forward Thinking Birmingham. The service is now live and provides support, care and treatment tailored to your needs, no matter where you live in the city, or how complex your needs. The only requirement is that you are registered with a Birmingham GP.

Website: Forward Thinking

Pause Walk-in Centre

Pause is our city centre drop-in service, based in Digbeth.

Run by our partners at The Children’s Society, it’s a little bit different to other mental health services you might have experienced. The best bit about Pause is you don’t need an appointment; you can simply drop in for a chat.

Address: 21 Digbeth, Birmingham B5 6BJ

Telephone: 0300 300 0099

Website: Pause

We recommend the Clear Fear App for 11 to 19-year-olds

The Clear Fear app powered by stem4 provides ways for children and young people to manage symptoms of anxiety. Developed by Dr Nihara Krause, a Consultant Clinical Psychologist, together with ideas from young people, Clear Fear uses a Cognitive Behavioural Therapy (CBT) framework to help change anxious thoughts and emotions, alter anxious behaviours and calm fear responses.

The app also has helpful descriptions of the different ways in which anxiety shows, resources and a ‘grit box’ to boost resilience.
It is not a substitute for the mental health professional.
For more info visit https://www.clearfear.co.uk

Calm Harm

Calm Harm is an award-winning app developed for teenage mental health charity stem4 by Dr Nihara Krause, Consultant Clinical Psychologist, using the basic principles of an evidence-based therapy called Dialectical Behavioural Therapy (DBT).

Calm Harm provides tasks to help you resist or manage the urge to self-harm. You can make it private by setting a password, and personalise the app if you so wish. You will be able to track your progress and notice the change.

Please note the app is an aid in treatment but does not replace it.
Please click here to download app

Young people Forward Thinking Birmingham

If you have a recent eye problem, such as sore eyes, red eyes or visual disturbance – you can be seen by your Minor Eye Condition Service.

Website: https://primaryeyecare.co.uk/services/minor-eye-conditions-service/

Minor Eye Conditions Leaflet

The Royal Orthopaedic Hospital

Physiotherapy self referral is a system which allows you to refer yourself to a physiotherapist without having to see a doctor first.

Please download and complete the self referral form and hand it to the reception desk at The Royal Orthopaedic Hospital Physiotherapy Department or post it to the address shown below. Please complete the form fully, giving as much information as possible.

Address: Physiotherapy Department, The Royal Orthopaedic Hospital, Bristol Road South, Northfield Birmingham, B31 2AP

Telephone: 0121 685 4120

Email: roh-tr.therapies@nhs.net

Website:https://roh.nhs.uk/doc-men-hidden/referral/230-roh-physio-self-referral-form/file

ROH Self Referral Form

If you have a positive pregnancy test you can now make your own online self-referral for your maternity care, without needing to see a doctor or nurse at the practice.

Our practice is now registered and listed on the online referral portal, so all you need to do to refer for your maternity care is visit the secure link below and provide the information requested. You’ll need your NHS number and the name of the practice, with which you must be registered.

The information you provide will be used to process your referral by both the community maternity team assigned to our practice and the booking office of your chosen hospital within Birmingham and Solihull. A copy of your referral will also be shared with us, your GP Practice, for information.

Click on this link or type into your browser using your mobile phone or digital device (laptop/ computer)  https://www.badgernotes.net/SelfReferral/CareLocation/BUMP – it’s quick and easy and will just take a few minutes. This link can also be used to refer a pregnancy on behalf of someone else, providing you have her consent.

IMPORTANT: You need to search for the GP practice site by the POSTCODE in the drop-down list to complete your SPA portal referral. Your referral can only be processed based on the information you provide and can delay your care if incorrect information is provided.  Lordswood – B17 9DB, Selcroft – B32 2BX or Quinton Family – B32 1QG

You’ll be able to select a first, second and third preferred choice of hospitals to provide your care and for the birth of your baby; we have a number of birthing facilitating:

Hospitals sites include:	Review websites for further information	Booking Office number:
UHB – Good Hope Hospital	https://hgs.uhb.nhs.uk/good-hope-hospital/	0121 424 7620
UHB – Birmingham Heartlands Hospital	https://hgs.uhb.nhs.uk/obstetrics-heartlands-hospital/	0121 424 2729
Birmingham Women’s and Children’s Hospital	https://bwc.nhs.uk/maternity	0121 335 8100

 If you would like to refer to any other hospital then please speak with your community midwife at your first ante-natal booking appointment or contact your GP.

Useful information: to support you throughout your pregnancy

Information guides on all you need to know about trying for a baby, pregnancy, labour and birth.https://www.nhs.uk/pregnancy/

The Ask the Midwife – a  live zoom session hosted by consultant midwives, Health Visitors and clinical staff to answer questions on pregnancy, birth and caring for your baby.https://yourbump.nhs.uk/ask-the-midwife/

Maternity Voices Partnership (MVP) a team of people who provide feedback about local maternity systems to a panel of maternity health professionals from service users on co-production to improve services.https://gatewayfs.org/our-work/health-and-wellbeing-services/maternity-voices-partnerships-mvps/

Bump (Birmingham & Solihull United Maternity and Newborn Partnership). Uniting maternity services; in Birmingham and Solihull to improve your maternity experience. Together Bump partners offer you personalised care, with more choice about your care – for both you and your baby.https://yourbump.nhs.uk/

 The community midwifery team assigned to your GP Practice will contact you, please allow up to 7-10 working days for your referral to be processed, however if you do not hear from the team, within this period, please contact the midwife directly via the details listed below:

Community Midwife contact details:

0121 507 4918

Patient Leaflet

Contraception

A full range of contraceptive services are available including fitting coils as well as hormonal methods e.g. the pill, injections and implants. These services are also available to residents who are not registered with the Practice. If you need emergency contraception (the morning after pill) then we are here to help. It is available quickly and discreetly from your local pharmacy and it’s FREE.

STI Self Sampling Kits

If you’re aged 16 or over and living in Birmingham or Solihull, you can request a free sexually transmitted infection (STI) self-sampling kit at the practice. These services are available in the surgery.

Umbrella Health

Free sexual health service for Birmingham & Solihull

Website: Umbrella Health

Address: Whittall Street Genitourinary Medicine GUM Clinic, Whittall St, Birmingham, B4 6DH

Telephone: 0121 237 5700

Find a Pharmacy

https://www.nhs.uk/service-search/find-a-pharmacy

Locally Commissioned Abortion Service

https://www.bpas.org

If you want to stop smoking, several different treatments are available on prescription to help you beat your addiction and reduce withdrawal symptoms. The best treatment for you will depend on your personal preference, your age, whether you’re pregnant or breastfeeding and any medical conditions you have. Research has shown that the most effective methods always involve support from the NHS Stop Smoking Service. To access the service book an appointment with our Health Care Assistant or visit your local Pharmacy.

Smokefree

The NHS have produced “Smokefree”, a dedicated service to inform everyone of the dangers of smoking, the benefits to giving up and how they can help you kick the habit.

QUIT

QUIT is the independent charity whose aim is to save lives by helping smokers to stop. Smokers wanting to QUIT should call 0800 00 22 00 or email stopsmoking@quit.org.uk for free, individual, same-day advice from trained counsellors

Stop Smoking Widget

This tool gives you daily messages, and keeps track of how much you’re saving and how many days it’s been since your last cigarette. Great motivators for staying smokefree.

Social Prescribing

In recent years it has been recognised that sometimes the answer to improving an individual’s health or wellbeing lies not in a medical prescription, but in ensuring they have company, interests and changes of scene to make them feel connected, motivated and purposeful.

Telephone:0121 663 0007

Website: Social Prescribing

Adult Social Services:

The goals that Birmingham City Council is seeking to achieve for adults and older people are that they should be resilient, living independently whenever possible and exercising choice and control.

Website: Birmingham Adult Social Care and Health

Telephone: 0121 303 1234

Birmingham Carer Hub

Carers UK makes life better for carers. We give expert advice, information and support. Caring can be extremely complicated. Our expert telephone advice and support service is here if you want to talk about caring. If you’re looking for answers, our online information and support is the best place to start.

Address: 76-78 Boldmere Road
Sutton Coldfield
Birmingham
B73 5TJ

Telephone: 0333 006 9711
Email: info@birminghamcarershub.org.uk
Website: forwardcarers.org.uk/local-services/birmingham/

Selly Oak Live at Home Scheme

This scheme enables older people to stay living independently in their own homes for as long as possible, with the best possible quality of life.

Age Concern Birmingham

Welcome To Age Concern Birmingham. We are committed to tackling the challenges faced by an ageing society and is dedicated to helping people make the most of later life.

Our vision is to excel in all our endeavours to meet the needs of older people and others in need. When supporting individuals we focus on their individual needs, drawing on our wide range of services to offer the best possible help, support, and advice.

Address: 76-78 Boldmere Road, Sutton Coldfield, B73 5TJ

Telephone: 0121 362 3650

Email: info@ageconcernbirmingham.org.uk

Website: Age Concern Birmingham

Adult weight management

There are many resources online with information and support on losing weight and being more healthy. The NHS Change4life programme has lots of ideas to help families become healthier, including:

• food facts
• recipes
• activities

The NHS weight loss plan can help you lose weight safely, and there are many healthy eating diets to choose from. The online plan provides you with the information, help and support needed to lose weight and keep it off. Includes interactive food and activity diary, calorie tracker, progress monitoring and formulas well as personal support from an expert.

You can download apps and tools to help you manage and improve your health, and track your fitness. Some examples are:

• Active 10 walking tracker
• Couch to 5k

Website: Adult weight Management

Wellbeing Coordinator

Our partner Health Exchange CIC offers a service that focuses on the health and lifestyle of carers. Our Carer Wellbeing Service undertakes a carer health MOT which includes:

• Biometrics* – Height, weight, BMI and blood pressure
• Health and Wellbeing Assessment – a framework for engaging carers about any health and wellbeing concerns
• Information, guidance and support for healthy lifestyle
• Information, guidance and support for carer role

Our service offers support and guidance to remain healthier and happier.

Telephone: 0121 663 0007

Email: wellbeingcoordinator@nhs.net

Website: Wellbeing Co-ordinator

Social Prescribing

In recent years it has been recognised that sometimes the answer to improving an individual’s health or wellbeing lies not in a medical prescription, but in ensuring they have company, interests and changes of scene to make them feel connected, motivated and purposeful.

Telephone:0121 663 0007

Website: Social Prescribing

Birmingham Wheelchair Service

Do I qualify for a wheelchair assessment from Birmingham Wheelchair Service?

• Do I have a Birmingham GP?
• Do I need a wheelchair for more than 6 months?Will I use the wheelchair 5 times a week or more, for an hour or more at a time?
• Do I have a medical condition which affects my ability to walk in the home or outdoors?

If you answer yes to all of the above questions you should complete a referral form and send it to the service.

How do I refer?

If you answered yes to all of the above questions, you should complete a referral form and send to the service.

You can contact the service to request a paper referral form or download from their website.

Address: West Midlands Rehab Centre
91 Oak Tree Lane, Selly Oak
Birmingham, B29 6JA

Telephone: 0121 466 3220
8:30am – 4:30pm
Monday-Friday

Fax: 0121 471 3690
(For patient sensitive information)

Email: Birmingham.Wheelchairs@NHS.net

Website: www.bhamcommunity.nhs.uk/wheelchair

Repairs: Ross Care (Birmingham only) – 0121 328 0227